By Sunil Punjabi
Outsourcing to cheaper service providers has become an abhorred word today and many countries, including the USA, are trying to stop outsourcing of jobs and work due to the economic meltdown. For many years, outsourcing back office work, software development, call center jobs, etc, was a way out for companies that did not require regular back office staff, or who needed to cut down costs to maintain profitability. Millions of jobs and back office work like Typing Services were outsourced to cheaper service providers in countries like India.
The economic meltdown is a truth that everyone has to live with and try to survive. But stopping outsourcing of back office work like Typing Services, Data entry work, Software development and maintenance, call center jobs, is not the answer. In fact, it will deepen the crisis for companies who will be forced to hire more expensive staff in their own countries, thus creating a few jobs, but in turn, impacting the profitability of the company. Companies have been outsourcing work to cheaper service providers for many years now and the reason for outsourcing was either unavailability of required professionals to do the work, or the high cost of hiring staff in their own country. Countries like India, China, Philippines, Malaysia, and many others, seized the opportunity, and were able to provide the required work force for any and all jobs, including Typing Services and Data entry.
The main reason for outsourcing has been the cost advantage. Many of the jobs and work that are outsourced, cost a tenth to half of what the companies would have to pay for, in their own country by hiring regular staff. It is due to the cost advantage and to the sheer number of educated and available professionals in cheaper countries, which enabled companies to make a profit. Another advantage is the time difference. For example, if a company in the USA requires some important documents to be typed up at night, the regular back office staff will not agree to stay up all night to type up these important documents. But a service provider in India can provide the Typing Services cheaply and deliver the documents on time due to the time difference between the USA and India. Companies can get all their manual back office work done while they are sleeping, as it is daytime and working hours in India, while it is night in the USA.
Due to the downturn and meltdown, it is doubly important for companies to cut down costs to make a profit and outsourcing is the answer. Outsourcing back office work like typing, data entry work, and even call center work and software development, not only cuts down costs, but also increases efficiency and speed at which the work gets done. For example, if a law firm requires many thousands of pages of legal documents to be typed every month, they can easily get this done from a service provider who provides efficient Typing Services with a quick turnaround time. This is possible as the service providers maintain regular typing staff with excellent typing speeds. This not only works out cheaper and faster for the law firm, they also do not have to maintain regular staff.
Another advantage is that many service providers also provide services on weekend, which may not be possible with regular staff. This is especially useful when a company needs some documents to be typed on a Friday night and which are required on Monday morning. The regular staff may not oblige, but a service provider can provide Typing Services on weekends too, thus ensuring that the documents are available on Monday morning. In these times of an economic meltdown, companies, which cut down costs and are efficient will survive, others will just close down, thus ensuring that more people lose their jobs.
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Source:www.isnare.com |
